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City Index Review 2025

United Kingdom

Established: 1983
Score: 4.5
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Regulated

Leverage: Up to 1:30

Deposit: From 0 USD

Spread: Low

Regulation: The Securities and Futures Commission (SFC), The Securities and Futures Commission (SFC) Financial Conduct Authority (FCA), Cayman Islands Monetary Authority (CIMA), The National Futures Association (NFA), Commodities Futures Trading Commission (CFTC), Cyprus Securities & Exchange Commission (CySEC), Monetary Authority of Singapore (MAS), The Australian Securities and Investments Commission (ASIC), Canadian Investment Regulatory Organization (CIRO)

Leverage: Up to 1:30

Deposit: From 0 USD

Spread: Low

Regulation: The Securities and Futures Commission (SFC), The Securities and Futures Commission (SFC) Financial Conduct Authority (FCA), Cayman Islands Monetary Authority (CIMA), The National Futures Association (NFA), Commodities Futures Trading Commission (CFTC), Cyprus Securities & Exchange Commission (CySEC), Monetary Authority of Singapore (MAS), The Australian Securities and Investments Commission (ASIC), Canadian Investment Regulatory Organization (CIRO)

Broker type: NDD

Offices: United Kingdom, Australia, Singapore

Platforms: Mobile trading app, Online trading platform (Web trader), TradingView, MetaTrader 4 (MT4)

Instruments: Indices, Shares, Forex, Gold and silver, Commodities, Futures Trading, ETFs, Bonds, Options, Interest Rates, Thematic Indices

Payment Methods:

General Overview

City Index is a globally recognized brokerage with over four decades of experience in the financial markets. As part of the StoneX Group, a publicly listed company on the NASDAQ (SNEX), City Index combines reliability, transparency, and innovative trading solutions. Offering access to more than 13,500 markets worldwide, including forex, indices, shares, and commodities, City Index caters to both retail and institutional investors.

 

City Index operates under the regulatory oversight of major financial authorities, including the FCA in the UK, ASIC in Australia, and MAS in Singapore. This regulatory compliance ensures a secure trading environment, making City Index a trusted name for traders worldwide.

Pros

  • Highly Regulated
  • Great Trading Platforms
  • Wide Range of Tradeable Assets
  • execution speed

Cons

  • Account Type variety, High stock CFD fees
  • Non-user-friendly desktop platform

Trust and Safety

Regulations: The Securities and Futures Commission (SFC), The Securities and Futures Commission (SFC) Financial Conduct Authority (FCA), Cayman Islands Monetary Authority (CIMA), The National Futures Association (NFA), Commodities Futures Trading Commission (CFTC), Cyprus Securities & Exchange Commission (CySEC), Monetary Authority of Singapore (MAS), The Australian Securities and Investments Commission (ASIC), Canadian Investment Regulatory Organization (CIRO)

City Index prioritizes the trust and safety of its clients by adhering to stringent regulatory standards and leveraging cutting-edge technology. As part of the globally recognized StoneX Group, City Index boasts nearly 40 years of market experience, backed by a proven record of financial strength and transparency. StoneX's 2022 Annual Report highlights the group's solid foundation, with $19.86 billion in total assets, $2.11 billion in operating revenue, and $1.07 billion in stockholders' equity, emphasizing its stability.

City Index ensures a secure trading environment by complying with the highest regulatory standards across multiple jurisdictions, including oversight by the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), the Monetary Authority of Singapore (MAS), and the Cyprus Securities and Exchange Commission (CySEC), among others. These regulations mandate the segregation of client funds into protected accounts, ensuring your investments are insulated from company operations. In the UK, clients are further protected by the Financial Services Compensation Scheme (FSCS), with up to £85,000 covered in the event of insolvency.

The platform provides advanced security protocols to safeguard client data, utilizing encryption and firewalls for added protection. City Index also supports responsible trading practices, offering assistance to clients impacted by life events, financial difficulties, or mental health challenges. By addressing these personal challenges and ensuring that clients receive appropriate care, City Index demonstrates a commitment to ethical trading practices.

In addition, City Index excels in trade execution. The platform achieves an average execution speed of 0.02 seconds and successfully executes 99.99% of trades, making it a reliable choice for clients aiming to capitalize on rapid market movements. With market-leading spreads, including 0.4 points on major indices and 0.5 points on gold, the broker ensures competitive pricing for traders.

City Index also offers comprehensive educational tools, personalized insights, and market sentiment analysis, enabling traders to make informed decisions. From 24/5 customer support to tailored walkthroughs, City Index ensures its clients have the guidance and resources necessary to succeed in the global financial markets. Whether you're a seasoned trader or a newcomer, City Index's robust trust, safety measures, and unwavering commitment to client satisfaction make it a standout choice in the trading industry.


Regulations

City Index operates under stringent regulatory oversight, ensuring compliance with the highest standards of financial transparency and client protection. The platform is licensed and authorized by globally recognized financial authorities, providing traders with confidence in its operations. Here are the key regulatory bodies overseeing City Index:

  • United Kingdom: Regulated by the Financial Conduct Authority (FCA). As a member of the Financial Services Compensation Scheme (FSCS), City Index provides additional client protection, with compensation of up to £85,000 available in the event of liquidation.
  • Canada: Authorized by the Canadian Investment Regulatory Organization (CIRO), ensuring robust oversight of trading activities in Canada.
  • Australia: Regulated by the Australian Securities and Investments Commission (ASIC), which mandates compliance with local financial standards.
  • USA: Supervised by the National Futures Association (NFA) and the Commodity Futures Trading Commission (CFTC), reflecting its adherence to U.S. financial regulations for futures and derivatives trading.
  • Hong Kong: Overseen by the Securities and Futures Commission (SFC), ensuring secure trading practices in one of the world's leading financial hubs.
  • Singapore: Licensed by the Monetary Authority of Singapore (MAS), guaranteeing adherence to stringent financial practices in the region.
  • Japan: Regulated by the Financial Services Agency (FSA), ensuring compliance with one of the strictest regulatory frameworks globally.
  • Cyprus: Authorized by the Cyprus Securities and Exchange Commission (CySEC), reflecting its operations under European financial directives.
  • Cayman Islands: Monitored by the Cayman Islands Monetary Authority (CIMA), providing additional oversight in offshore markets.

City Index’s commitment to regulatory compliance is further supported by robust risk management practices. These include regular audits, anti-money laundering measures, and the supervision of electronic trading systems. Additionally, the company ensures all client funds are securely held in segregated accounts, in full compliance with client money rules, to prevent misuse and enhance fund

Trading Platforms

Mobile trading app | Online trading platform (Web trader) | TradingView | MetaTrader 4 (MT4)

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City Index offers a diverse selection of trading platforms designed to cater to traders of varying experience levels and preferences. Whether you prefer web-based trading, mobile access, or advanced charting and automation tools, City Index ensures that you have the tools necessary for a seamless trading experience. Here’s a detailed breakdown of the platforms offered:

1. Web Trader

The Web Trader platform is City Index’s proprietary trading solution, designed for simplicity and performance. It provides access to over 13,500 markets, covering indices, shares, forex, metals, and commodities. Key features include:

  • Advanced Charting: Utilize over 80 technical indicators, customizable workspaces, and over 10 chart types.
  • Performance Analytics: Measure trading performance and behavior, helping traders refine their strategies.
  • One-Click Trading: Execute trades quickly and efficiently with a user-friendly interface.
  • Market News Integration: Stay updated with market trends through fully integrated Reuters news feeds.

Web Trader is accessible via web, desktop, and mobile, offering flexibility for traders to manage their portfolios wherever they are.

2. TradingView

TradingView, a globally popular charting platform, is seamlessly integrated with City Index, offering a powerful and intuitive trading experience. Known for its vibrant social trading community and exceptional charting tools, TradingView includes:

  • Extensive Charting Tools: Access 100+ pre-built indicators, 50+ drawing tools, and 12+ chart types.
  • Community Features: Engage with over 100,000 community-built indicators and scripts for insights and collaboration.
  • Custom Indicators: Develop your strategies using Pine Script for lightweight and powerful analysis.
  • Hedging and Alerts: Set up hedging strategies and utilize robust alert systems to stay on top of market movements.

TradingView is available on both web and desktop platforms, ensuring a seamless transition between devices.

3. MetaTrader 4 (MT4)

MetaTrader 4 is one of the most recognized platforms globally, offering advanced tools for experienced traders. With City Index’s integration, MT4 users benefit from the following:

  • Automated Trading: Leverage Expert Advisors (EAs) for automated trading and access to over 20 custom indicators.
  • Advanced Charting: Analyze markets with 30 standard indicators, nine timeframes, and 24 analytical objects.
  • Trading Tools: Access fundamental and technical analysis for hundreds of markets via Trading Central.
  • Custom Features: Build personalized strategies and benefit from Trading Central’s extensive market analysis.

MT4 is accessible via web, desktop, and mobile platforms, making it a versatile option for traders seeking high-performance tools.

Platform Comparison

The table below highlights the key differences between the Web Trader, TradingView, and MT4 platforms:

Feature Web Trader TradingView MT4
Markets Indices, Shares, Forex, Metals, Commodities Indices, Shares, Forex, Metals, Commodities Indices, Forex, Metals, Commodities
Charting Tools Over 80 technical indicators, 10+ chart types 100+ pre-built indicators, 12+ chart types 30 standard indicators, 9 timeframes
Custom Features Performance Analytics, Reuters News Pine Script for custom indicators Expert Advisors (EAs), Trading Central
Platforms Web, Desktop, Mobile Web, Desktop Web, Desktop, Mobile

With these platforms, City Index ensures that traders have access to cutting-edge technology and a wide array of features to meet their trading needs, whether they are beginners or professionals.

Tradable Instruments

Instruments: Indices, Shares, Forex, Gold and silver, Commodities, Futures Trading, ETFs, Bonds, Options, Interest Rates, Thematic Indices

City Index offers an extensive range of tradable instruments, enabling you to diversify your portfolio across a wide variety of global markets. Whether you're interested in forex, indices, commodities, shares, or more, City Index gives you access to over 13,500 global markets with competitive pricing and powerful trading platforms. In this section, we’ll explore all the key instruments you can trade with City Index.

 

Forex

City Index offers access to an impressive selection of more than 84 currency pairs, making it a strong choice for forex traders looking to tap into global currency markets. With competitive spreads starting from just 0.5 pips, you’ll enjoy cost-effective trading across a broad range of major, minor, and exotic currency pairs. Whether you are looking to trade the most popular pairs like GBP/USD, EUR/USD, or more niche currency combinations, City Index has something for every trader.

Forex trading at City Index offers numerous benefits including 24/5 market access, competitive leverage options, and a range of sophisticated trading tools. The platform provides real-time pricing, comprehensive charts, and technical indicators, helping you make informed decisions while trading on currency markets. Whether you're looking to trade based on news events, trends, or technical analysis, City Index provides the tools and support you need for a successful forex trading experience.

  • Major Pairs: GBP/USD, EUR/USD, USD/JPY, EUR/GBP, etc.
  • Minor & Exotic Pairs: EUR/AUD, USD/SGD, USD/TRY, and more.
  • Competitive Spreads: Starting from just 0.5 pips, ensuring low-cost trading.

 

Indices

City Index provides access to over 40 global indices, which makes it easy to trade the performance of entire economies or regions. Whether you're interested in trading on major stock indices like the UK 100 (FTSE 100) or the US Tech 100 (NASDAQ), or you want exposure to the Germany 40 (DAX 40), City Index has you covered with some of the most liquid and traded indices worldwide.

For traders seeking to benefit from price movements in stock markets, indices are an ideal instrument to speculate on the overall market performance. City Index offers low spreads, with some starting at 0.4 points, as well as the opportunity to trade extended hours on major US indices. This feature allows traders to take advantage of both pre-market and post-market trading, providing even more opportunities to profit from price fluctuations.

  • UK 100 (FTSE 100): A key index for UK-based traders, including top companies like HSBC and Vodafone.
  • Germany 40 (DAX 40): Tracks 40 of the largest German companies, including SAP and Allianz.
  • US Tech 100 (NASDAQ): Focuses on tech giants like Apple, Amazon, and Tesla.
  • Wall Street (DJIA): A benchmark for the US economy, tracking 30 major US companies.
  • Extended Trading Hours: Access US indices pre-market and after hours for more trading opportunities.

 

Shares

With access to over 4,700 global equities, City Index provides a diverse selection of stocks from major stock exchanges worldwide. Traders can engage in both spread betting and CFD trading on shares, with commission-free trading available for spread betting. The wide selection of shares allows you to trade the biggest names in global markets, including high-profile companies like Amazon, Apple, and Tesla. This makes City Index an attractive choice for those interested in long-term equity positions or short-term trades based on market movements.

The platform provides real-time pricing, comprehensive charts, and technical analysis tools to help you stay on top of market trends. Additionally, there are no market data charges, which allows traders to access all the information they need without incurring extra fees. Whether you’re a day trader or a long-term investor, City Index gives you all the tools needed to trade stocks effectively and efficiently.

  • Global Coverage: Access equities from major exchanges like the NYSE, NASDAQ, LSE, and more.
  • Commission-Free Spread Betting: No commission fees on spread bets, which lowers the cost of trading.
  • Popular Stocks: Trade on popular companies such as Amazon, Alphabet, Apple, and Tesla.

 

Commodities

Commodities trading is a key offering at City Index, with access to a variety of key resources including gold, silver, oil, and other energy commodities. You can trade commodities in the form of futures contracts or through the spot market, depending on your preference and strategy. These assets are ideal for traders looking to diversify their portfolios or hedge against economic uncertainty.

Gold and silver are especially popular among traders seeking safe-haven assets in times of market volatility, while oil provides opportunities to trade on global supply and demand factors. With competitive spreads and the ability to trade both long and short positions, City Index offers a well-rounded commodity trading experience. Additionally, commodities like oil and gas can react rapidly to geopolitical and economic events, making them exciting markets to trade for short-term traders.

  • Gold & Silver: Popular as safe-haven assets during times of financial uncertainty.
  • Oil: Trade on WTI and Brent crude oil, influenced by global economic and geopolitical events.
  • Natural Gas, Copper & Other Commodities: Benefit from price movements in industrial and agricultural markets.

 

Bonds

For traders interested in fixed-income instruments, City Index provides the opportunity to trade government bonds, such as the US 10-Year Treasury Note, UK Long Gilt, and Euro Bunds. Bond markets offer a different type of trading experience, often used by traders to hedge against risk in equities or commodities. With City Index’s bond trading offerings, you can take positions on the price movements of these key instruments with competitive spreads and tight execution times.

 

Interest Rates

City Index also offers trading on interest rates, allowing traders to speculate on the movements in benchmark rates set by central banks such as the Federal Reserve, the European Central Bank, and the Bank of England. These markets tend to experience significant price fluctuations during key economic announcements and policy changes, offering opportunities for traders to profit from short-term price movements.

 

Options

City Index provides options trading on more than 40 markets, including major indices like the UK 100, S&P 500, and Germany 40. Options allow traders to speculate on the price direction of underlying assets, giving you flexibility to implement various strategies such as hedging, speculation, or generating income. With options starting from just 4 points, City Index offers competitive pricing on these financial derivatives.

 

CFDs

For those looking for a more flexible way to trade, City Index offers Contracts for Difference (CFDs) across a wide range of markets including forex, shares, indices, and commodities. CFDs allow traders to speculate on price movements without owning the underlying asset, and they can be used to trade both rising and falling markets. This versatility, combined with City Index’s tight spreads, makes CFDs a popular choice for many traders.

Account Types

City Index offers multiple account types, designed to meet the varied needs of traders, whether they are beginners or experienced professionals. Each account type provides unique features, trading conditions, and access to diverse global markets. Here’s a closer look at the available options:

  • Standard Account: The Standard Account is tailored for everyday trading, offering access to over 13,500 markets on City Index’s proprietary platform. This account is ideal for those interested in CFD and spread betting, with features like advanced TradingView charting and transparent fee structures. Traders benefit from low spreads, advanced trading tools, and the convenience of mobile and desktop platforms.
  • MetaTrader 4 (MT4) Account: The MT4 account is designed for traders who prefer the MetaTrader platform, known for its powerful tools and advanced analytics. With the MT4 account, users can trade global markets using custom indicators, Expert Advisors (EAs), and various asset classes beyond forex. This account provides an in-depth charting package and access to live market news within the platform, enhancing the trading experience for users who need detailed insights.
  • City Index Corporate Account: For institutional investors and larger entities, the City Index Corporate Account offers specialized features. Corporate accounts provide access to over 13,500 markets and allow for funding through corporate bank accounts or credit cards. Multiple users can trade on a single account, making it ideal for business operations and institutional trading setups.

With these account types, City Index ensures a flexible trading environment that caters to individual traders, professional investors, and corporate entities. Each account type offers competitive spreads, secure trading portals for deposits, and seamless access to City Index’s award-winning platforms.

Deposits and Withdrawals

City Index provides a variety of payment methods to ensure a seamless and secure process for deposits and withdrawals. Clients can use traditional bank transfers, credit/debit cards (Visa, MasterCard, Maestro), and digital payment solutions like PayPal for funding their accounts.

Minimum Deposit: While there is no fixed minimum deposit, it is recommended to deposit an amount sufficient to cover initial trades and margin requirements. For reference, minimum transaction amounts are typically 100 units of the base currency for card deposits and 50 units for PayPal.

Minimum Withdrawal: The minimum withdrawal amount is £100, or all the available account balance if it is lower. Withdrawals are processed free of charge, ensuring cost efficiency for clients.

Withdrawal Processing Time: Withdrawals via card payments typically take 3–5 working days. Domestic bank transfers are completed within 1–2 working days, with some banks offering faster processing times of one day. City Index ensures that withdrawals are managed promptly, subject to the client’s payment provider.

‘Available for Withdrawal’ Balance: The maximum withdrawal amount is referred to as the ‘available for withdrawal’ balance, which represents funds not tied to open trades. Clients can withdraw these funds at any time, with remaining balances in the account preserved for future use. To prevent fraud, documentation such as bank statements may be requested to verify funding sources after card exposures are fully settled.

Payment Method Limitations: Some credit cards, including certain Visa and MasterCard variants, may not support withdrawal refunds. In such cases, funds will be transferred back to the associated bank account. Clients will be notified during the withdrawal process if their card is unsupported. City Index may also require additional documentation to verify identity or prevent card fraud.

Overall, City Index's transparent withdrawal process ensures that clients can manage their funds conveniently and securely without additional fees. With various options available, including efficient bank transfers and card refunds, the platform prioritizes accessibility for its global clientele.

Visa

Mastercard

Apple Pay

GooglePay

PayPal

Fees and Commissions

City Index maintains a transparent and competitive fee structure to ensure cost-effective trading for all its clients. Below is a breakdown of the platform's fees:

  • Spreads: City Index offers both fixed and variable spreads depending on the asset being traded. For instance, the UK 100 index has a fixed spread of 1 point during standard trading hours (8 AM to 4:30 PM). Outside these hours, the spread widens. Variable spreads fluctuate throughout the day based on factors like liquidity and market volatility.
  • Commission: No commissions are charged for spread betting or trading CFDs on most markets. However, equity CFDs have a minimal commission structure, with charges starting from 0.08% for UK and European equities and 1.8 cents per share for US equities. The minimum commission is set at £10, €10, or $10, depending on the currency.
  • Deposit Fees: Deposits via debit cards, credit cards, PayPal, and bank transfers are free of charge. Note that some credit card issuers may impose fees for funding transactions, which City Index does not control.
  • Withdrawal Fees: Withdrawals are completely free, ensuring that traders can access their funds without incurring additional costs.
  • Financing Charges: Overnight financing fees apply to positions held open past 10 PM (GMT). The financing rate is calculated as the benchmark regional interest rate plus/minus 2.5%. For example:

    • UK: SONIA + 2.5% (long positions) / SONIA - 2.5% (short positions)
    • US: SOFR + 2.5% (long) / SOFR - 2.5% (short)
    • EU: €STR + 2.5% (long) / €STR - 2.5% (short)
    • Australia: Deposit rate + 2.5% (long) / Deposit rate - 2.5% (short)

    Financing on hedging trades and overnight FX positions may incur additional charges.

  • Inactivity Fee: An inactivity fee of £12 per month is charged if there has been no trading activity for 12 months or more. If the account balance is below £12, the remaining funds will be debited as the fee.
  • Stamp Duty: Spread betting and CFD trading are exempt from UK stamp duty, except for Irish stocks which incur a 1% duty charge, refundable if the position is held for less than 30 days.
  • Currency Conversion: Back-to-base currency conversion rates apply when trading instruments denominated in a currency other than the account’s base currency. City Index uses commercially reasonable rates with a +/- 0.5% margin above quoted prices.

Overall, City Index provides a cost-effective trading environment, with transparent fees and minimal additional charges for most transactions. This fee structure is ideal for both beginners and experienced traders aiming to maximize their profitability.

Bonuses and Promotions

City Index offers a variety of promotional offers and bonuses to enhance your trading experience. Whether you're new to trading or a seasoned investor, City Index aims to provide you with valuable opportunities to boost your trading capital and maximize your potential returns. Below, we’ll explore some of the current bonuses and promotions available for traders using City Index’s platforms.

 

Welcome Bonus

If you’re a new customer opening an account with City Index, you may be eligible for a Welcome Bonus. This bonus is typically offered to help you get started with trading by providing additional capital to trade on the platform. The Welcome Bonus can be used to trade across any of City Index’s available markets, including forex, commodities, shares, and indices. Please note that the bonus amount and eligibility criteria may vary depending on your location, so be sure to check the terms and conditions during registration.

  • Available to New Customers: Aimed at new traders who open a live account.
  • Bonus Amount: Can vary, often based on the initial deposit amount.
  • Bonus Usage: Used to trade on forex, commodities, indices, and other available markets.
  • Terms & Conditions: The bonus is subject to specific terms such as minimum deposit and trade volume requirements.
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Deposit Bonuses

City Index occasionally runs Deposit Bonuses that reward traders who make a deposit into their trading accounts. These bonuses typically provide a percentage-based boost to your deposit, giving you extra funds to trade with. For example, you might receive a 50% bonus on your deposit, allowing you to trade with additional leverage.

Deposit bonuses are generally available for a limited time, so it's important to check for the latest offers on the City Index promotions page. These bonuses are often tied to a minimum deposit requirement, and you may need to meet certain trading volume criteria before you can withdraw any bonus funds.

  • Bonus Percentage: Commonly a percentage of your deposit (e.g., 50%, 100%).
  • Minimum Deposit: Bonuses are often dependent on the amount deposited into your account.
  • Trading Volume Requirements: You may need to trade a specific volume before you can withdraw the bonus or its profits.

 

Referral Program

City Index’s Referral Program allows existing customers to refer friends, family, or colleagues to the platform and earn rewards. If you refer someone who opens and funds a trading account with City Index, both you and your referral may be eligible for a referral bonus. This is an excellent way to earn extra trading funds while introducing others to the City Index platform.

Referral bonuses are typically paid out once the referred individual meets certain criteria, such as making a minimum deposit or completing a set number of trades. Make sure to check the full terms and conditions to understand how the referral process works and how much you can earn by referring others.

  • Earn Rewards: Receive a bonus when someone you refer opens and funds a live account.
  • Bonus for Both Parties: Often, both the referrer and the referee receive a reward.
  • Referral Requirements: Referrals may need to make a minimum deposit or meet other conditions.

 

Trading Competitions

Occasionally, City Index organizes Trading Competitions where traders can compete against each other to win cash prizes, bonuses, or other rewards. These competitions are a fun and exciting way to challenge your trading skills, while also offering the potential for significant rewards.

The terms of trading competitions vary, but they usually involve a challenge based on trading performance such as the highest profit or most successful trades within a given period. Be sure to check City Index’s promotions page for current and upcoming competitions, as well as eligibility requirements.

  • Prizes: Cash prizes, bonuses, or other rewards for top-performing traders.
  • Competition Format: Based on profit or trading performance over a set period.
  • Eligibility: Competitions often have specific entry requirements, such as a minimum deposit or trading volume.

 

Seasonal Promotions

City Index often runs seasonal promotions tied to specific events or time-limited offers. These promotions can include anything from enhanced deposit bonuses to exclusive discounts on trading fees or spreads. For instance, there may be special offers during the holidays or major financial events such as earnings seasons or market milestones.

To make sure you don’t miss out on these limited-time promotions, it’s a good idea to subscribe to City Index’s newsletter or regularly check the promotions section of their website. These offers are often only available for a short period, so being proactive is key to taking advantage of them.

  • Time-Limited Offers: Available only for a specific period (e.g., holidays, market events).
  • Exclusive Deals: Can include bonus funds, trading fee discounts, or reduced spreads.
  • Subscribe for Updates: Get notified of seasonal promotions by subscribing to newsletters.

Education

City Index is committed to helping both new and experienced traders improve their skills and knowledge. They offer a wide range of educational resources designed to help you understand the complexities of the financial markets and trading strategies. Whether you are just getting started or looking to refine your trading techniques, City Index has the tools and resources you need to succeed in the competitive world of online trading.

 

Beginner's Guides

For those who are new to the world of trading, City Index offers comprehensive Beginner's Guides that cover the fundamentals of trading and financial markets. These guides are designed to introduce you to key concepts like:

  • What is Forex?: Learn the basics of forex trading, how currencies are traded, and how you can make profits by speculating on exchange rates.
  • CFD Trading Basics: Understand how Contracts for Difference (CFDs) work, and how you can trade on price movements without owning the underlying asset.
  • Introduction to Indices and Commodities: Get familiar with trading indices like the FTSE 100 or S&P 500, and understand how to speculate on commodities like oil, gold, and silver.
  • Risk Management: Learn about the importance of managing your risks, using tools like stop-loss orders, position sizing, and leverage management.

These beginner guides are designed to break down complex topics into easy-to-understand lessons, so you can quickly start your trading journey with confidence.

 

Webinars and Online Seminars

City Index regularly hosts Webinars and Online Seminars led by trading experts. These live sessions provide an opportunity to interact with professionals and learn about advanced trading strategies, market analysis techniques, and platform features. Some common topics include:

  • Technical Analysis: Learn how to use charts, indicators, and patterns to predict market movements.
  • Fundamental Analysis: Understand the macroeconomic factors that influence financial markets and how to interpret economic data.
  • Trading Strategies: Get insights into effective trading strategies for various market conditions, including day trading, swing trading, and long-term investing.
  • Risk and Money Management: Master techniques for managing your trading capital and protecting your investments from large losses.

These webinars are ideal for traders looking to deepen their knowledge and improve their strategies, regardless of their experience level.

 

Trading Courses

For a more structured and in-depth learning experience, City Index offers a selection of Trading Courses designed to cater to various levels of expertise. The courses cover topics such as:

  • Forex Trading Mastery: A comprehensive course focused on all aspects of forex trading, including technical analysis, risk management, and developing a trading plan.
  • Advanced CFD Strategies: Learn how to use CFDs to trade in various markets, including shares, commodities, and indices, and gain a deeper understanding of leverage and margin requirements.
  • Advanced Charting Techniques: Dive into the details of chart patterns, technical indicators, and how to use them effectively to predict price movements.

These courses are designed to help traders move from beginner to expert level, with step-by-step lessons and practical applications of key trading concepts.

 

Market Insights and Analysis

City Index provides traders with Market Insights and Analysis to help them stay up-to-date with current market conditions and make more informed decisions. The resources available include:

  • Daily Market Reports: Get daily updates on major market movements, including forex, commodities, indices, and shares.
  • Technical Analysis Tools: Use advanced charting tools and indicators to analyze market trends and identify potential trade setups.
  • Fundamental Reports: Access reports on key economic events, such as interest rate decisions, GDP data, and employment figures, and understand how they affect the markets.

These market insights are designed to give traders an edge by providing them with timely, reliable, and actionable information that can be used to spot trading opportunities.

 

Trading Simulator and Demo Accounts

City Index offers a Trading Simulator and Demo Accounts to help new and experienced traders practice their skills without the risk of losing real money. These demo accounts come with virtual funds that allow you to:

  • Simulate Live Trading: Practice trading in real market conditions with virtual funds, gaining valuable experience before trading with real capital.
  • Test Strategies: Experiment with different trading strategies and see how they perform in a risk-free environment.
  • Learn the Platform: Familiarize yourself with City Index’s trading platform, tools, and features, so you can trade with confidence when you’re ready to go live.

The Trading Simulator is an excellent way to build experience and confidence before committing real funds to the market. It’s also a great tool for testing out new strategies or learning how to use the platform effectively.

 

Trading Tools and Calculators

City Index offers a range of Trading Tools and Calculators to help you make more informed decisions. These include:

  • Position Size Calculator: Helps you calculate the appropriate position size based on your account size and risk tolerance.
  • Margin Calculator: Allows you to quickly calculate the required margin for opening a trade.
  • Pivot Point Calculator: Helps you calculate key pivot points, which are often used in technical analysis to predict market trends.

These tools are designed to assist you in managing your risk and making well-informed trading decisions. They are especially useful for both new and experienced traders looking to refine their strategies.

 

Additional Resources

In addition to the educational resources mentioned above, City Index offers a variety of other tools to support your trading journey. These include:

  • Trading Blog: City Index’s blog features articles, market analysis, and tips from trading experts.
  • Economic Calendar: Stay on top of important economic events that may affect the markets, including central bank meetings, GDP releases, and more.
  • Trading Community: Join online forums and communities where you can interact with other traders, share insights, and learn from others’ experiences.

With these resources at your disposal, City Index ensures that you have everything you need to become a successful trader. Whether you’re just getting started or looking to improve your strategies, their comprehensive educational tools can help you achieve your trading goals.

Allowed Countries

City Index provides its services to traders from around the world, allowing access to its powerful trading platforms, a wide range of tradable instruments, and competitive pricing. However, as with many financial services providers, there are certain geographic restrictions due to regulatory and compliance reasons. In this section, we will discuss the countries where City Index is available and where it may be restricted.

 

Countries Where City Index is Available

City Index operates in a large number of countries, offering a wide range of services, including forex trading, CFD trading, commodities, indices, shares, and more. Some of the countries where City Index operates include:

  • United Kingdom: City Index is headquartered in the UK and is fully regulated by the Financial Conduct Authority (FCA), offering a wide range of financial services to both retail and institutional traders.
  • Australia: City Index is also regulated in Australia by the Australian Securities and Investments Commission (ASIC), providing its trading services to Australian traders with access to a comprehensive suite of instruments.
  • Singapore: With a growing market for forex and CFD traders, City Index provides access to competitive trading conditions and advanced platforms for traders in Singapore.
  • United States: City Index offers its services in the U.S., where traders can take advantage of a variety of market instruments, including shares, forex, and more, depending on the specific regulations in place.
  • Germany, France, Italy, Spain: As part of its European operations, City Index provides services to traders across Europe, supported by the MiFID (Markets in Financial Instruments Directive) regulations.
  • South Africa: City Index offers its trading services to South African residents, with a focus on forex and commodity trading.

 

Restricted Countries

While City Index offers its services to many countries, there are also regions where its offerings are restricted due to various factors, such as local regulatory requirements or licensing limitations. Some of the countries and regions where City Index is currently unavailable include:

  • Japan: Due to local financial regulations, City Index is unable to provide its services to traders based in Japan.
  • China: City Index is not available to traders in mainland China due to strict government regulations on online trading and financial services.
  • North Korea: Due to international sanctions, City Index does not offer services to residents of North Korea.
  • Iran: City Index does not operate in Iran, due to ongoing economic sanctions and regulatory restrictions.
  • Afghanistan: Similar to other regions facing political instability, City Index does not offer its services to Afghanistan.
  • Other Countries with Regulatory Restrictions: There are other countries where City Index may have limited or no access due to local financial regulations or licensing issues. These may include countries in parts of Africa, the Middle East, and some regions in Asia.

 

How to Check if You Are Eligible to Trade

If you're unsure whether City Index is available in your country, the best way to check eligibility is to visit the official City Index website or contact their customer support team directly. During the account registration process, City Index will verify your location and may provide you with specific details regarding your country’s access to their trading services.

In addition, City Index regularly reviews its service offerings and country availability to ensure compliance with evolving regulatory standards. As a result, the list of available and restricted countries may change from time to time. It’s always a good idea to stay informed about the latest updates from City Index regarding country availability and regulatory compliance.

Excluded Countries

United States

Canada

Customer Support

City Index provides comprehensive customer support to ensure clients can resolve their concerns and inquiries efficiently. The support team is available 24/5 and offers multiple contact channels to cater to various communication preferences.

  • Phone Support: Clients can reach out via phone at 0203 194 1801 or the freephone line at 0800 060 8609.
  • Email Support: For written queries, clients can send an email to [email protected], ensuring prompt responses to detailed inquiries.
  • Live Chat: Real-time assistance is available through the live chat feature, accessible directly from the website. This is ideal for resolving urgent issues instantly.
  • Online Form: Users can submit a question through an online form on the website, providing flexibility for non-urgent concerns.

City Index also emphasizes client well-being, encouraging users to discuss special circumstances that might affect their trading. This includes personal challenges such as financial or mental health difficulties, with the assurance that all disclosures are handled with confidentiality.

Broker Name: City Index

Broker Type: NDD

Country: United Kingdom

Operating since year: 1983

Regulations: The Securities and Futures Commission (SFC), The Securities and Futures Commission (SFC) Financial Conduct Authority (FCA), Cayman Islands Monetary Authority (CIMA), The National Futures Association (NFA), Commodities Futures Trading Commission (CFTC), Cyprus Securities & Exchange Commission (CySEC), Monetary Authority of Singapore (MAS), The Australian Securities and Investments Commission (ASIC), Canadian Investment Regulatory Organization (CIRO)

Phone: 0203 194 1801

Email: [email protected]

Address: 1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET

Broker status: Active

FAQs

The minimum withdrawal amount is £100 or your entire available account balance, whichever is lower.

No, withdrawals are completely free of charge on City Index.

Yes, City Index offers cryptocurrency CFDs, allowing you to trade on popular digital assets like Bitcoin, Ethereum, Litecoin, and Ripple.

Financing charges are calculated daily based on your position value, the applicable financing rate, and the day basis (e.g., 365 days for GBP, HKD, and AUD). For hedging trades, overnight financing applies to both sides of the position.

Yes, City Index charges an inactivity fee of £12 per month if there has been no trading activity for 12 months. This fee will be applied until the account balance reaches zero.

City Index provides both fixed and variable spreads, depending on the market and trading hours. For example, the UK 100 index has a fixed spread of 1 point during regular trading hours.

City Index does not charge commissions on most CFD and spread betting trades. However, equity CFDs may incur a small commission based on the market and trade value.

You can contact City Index support 24/5 through live chat, phone, email, and WhatsApp. The platform also provides a comprehensive help center with resources for account and trading queries.

No, deposits are free of charge, whether made through debit/credit cards, PayPal, or bank transfers.

Yes, City Index offers a free demo account with £10,000 in virtual funds, allowing users to practice trading in a risk-free environment.

City Index offers a range of resources, including webinars, platform walkthroughs, trading guides, and market insights, to help traders of all levels improve their skills.

Yes, City Index provides a mobile trading app for both iOS and Android, allowing users to trade on the go with full access to platform tools and market data.

Yes, City Index is regulated by several authorities, including the FCA (UK), ASIC (Australia), CySEC (Cyprus), and MAS (Singapore), ensuring global compliance and security.

Retail accounts offer leverage up to 1:30, while professional accounts can access leverage up to 1:500, depending on the asset class.

Yes, City Index allows for platform customization, including chart layouts, technical indicators, and watchlists. TradingView and MetaTrader 4 (MT4) users can further enhance their experience with advanced tools.

Card withdrawals typically take 3-5 working days, while bank transfers may be processed within 1-2 working days, depending on your bank’s policies.

Yes, City Index uses segregated client accounts and adheres to strict regulatory standards to protect client funds. The platform is also ISO 27001 certified for data security.

Yes, City Index integrates with TradingView, allowing traders to use advanced charting tools and access the TradingView community directly.

The maximum trade size depends on the asset being traded and the account type. For detailed limits, consult the market information sheets available on the platform.

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